MBDA
CustomerSupplyServicesManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Supply Services Manager at MBDA. Skills: Process management, Cross-functional coordination, Vendor/stakeholder management, Operational metrics, Resource planning, Continuous improvement. Lead and manage a team of dynamic and customer focused supply officers. Manage all of the Spare’s requirements of our global Customer base”
What You'll Achieve.
Deliver a satisfactory solution; Contribution to business deliverables; Driving the business forward
Industry & Context.
Able to analyse problems, consider possible solutions and use your experience and influencing skills to deliver a satisfactory solution; Helping to resolve daily problems and queries that arise
Security Clearance: British Citizen or a Dual UK national with British citizenship, Restrictions and/or limitations relating to nationality and/or rights to work may apply, As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team
What They're Looking For.
Must Have
HNC/HND level in a relevant subject such as Supply chain or Business studies or have relevant experience of leadership within a similar function, British Citizen or a Dual UK national with British citizenship, Undergo HMG Basic Personnel Security Standard checks (BPSS)
Nice to Have
Experience in people managing a small team, Knowledge of Logistics, Military Supply Chains, Purchasing & Supply Management, CIPS qualified, Previous knowledge of business systems such as SAP, A level of awareness and understanding of export licensing, compliance and controls including ITAR and EAR
What You'll Do.
Lead and manage a team of dynamic and customer focused supply officers
Manage all of the Spare’s requirements of our global Customer base
Provisioning and supply of Spares and consumables for all “in-service” products
Managing a team of dedicated and experienced Supply officers including their contribution to business deliverables
well-being and learning and development
Helping to resolve daily problems and queries that arise
liaising and negotiating with internal project teams
our customers and external suppliers
Supporting new business bids and forecasting costs for spares activity
Generating Customer reports and internal metrics using our current business systems (SAP and other reporting solutions)
Typical duties include attending project meetings
attending risk reviews
cost at completion meetings
and participating in functional improvement workshops
Supply Chain Management – Maintain / Improve supplier performance
identify and implement cost reductions and service improvement initiatives
Ensure quality levels are maintained at the appropriate level
Working closely with equivalent Supply team leadership in other MBDA countries to ensure that all requirements are understood and captured for the migration to the next iteration of the business tool (SAP4 Hana)
Supporting the wider business through sharing knowledge in key subjects such as ReACH
INCOTERMS and procurement terms and conditions
Working collaboratively with our international colleagues
supporting “Community Of Interests”
How You'll Work.
Team & Collaboration
Working collaboratively with many other functions involved in the process such as Project Teams, Engineering, Manufacturing, Suppliers, Commercial, Finance and Procurement; Frequent opportunities to work with our international colleagues on some of our multinational projects; Working closely with equivalent Supply team leadership in other MBDA countries; Working collaboratively with our international colleagues, supporting “Community Of Interests”
Process & Methodology
Attending project meetings, Generating estimates, Attending risk reviews, Cost at completion meetings, Participating in functional improvement workshops
Full Job Description
As MBDA moves into an incredibly exciting and demanding time for In Service Support, an opportunity has arisen which requires someone to lead and manage a team of dynamic and customer focused supply officers, who manage all of the Spare’s requirements of our global Customer base. Supply activities span all of our “in-service” products, which involves the provisioning and supply of Spares and consumables. **Salary** : Circa £50,000 **Hybrid working pattern** : Where possible, we will seek to accommodate a blended approach to on-site and remote working. 2-3 days a week in the office. **Security Clearance** : British Citizen or a Dual UK national with British citizenship _._ Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. **What we can offer you:** * **Company bonus** : Up to 21% (based on company performance and will vary year to year) * **Pension** : maximum total (employer and employee) contribution of up to 14% * **Flexible working:** We welcome applicants who are looking for flexible working arrangements * **Enhanced parental leave:** offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments * **Facilities** : Fantastic site facilities including subsidised meals, free car parking and much more * **Healthcare Cash Plan:** The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more _._ **The opportunity** You will be working collaboratively with many other functions involved in the process such as Project Teams, Engineering, Manufacturing, Suppliers, Commercial, Finance and Procurement. There will also be frequent opportunities
Applying for this Customer Supply Services Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about MBDA?
Real rants from real employees. Read before you apply.