Assent
Technology
Customer(Supplier)SupportAssociate,6monthterm
Neural analysis suggests this role is
optimal for entry candidates.
“Customer (Supplier) Support Associate, 6 month term at Assent. Skills: Supplier support, Customer support. Communicate with suppliers. Gather compliance information”
Industry & Context.
Troubleshoot supplier issues
6 month term contract
What They're Looking For.
Must Have
1-2 years related work experience, Bachelor's Degree/Higher diploma, Computer proficiency using MS Office Suite, Computer proficiency using Google Applications
Nice to Have
Proficiency in additional languages
What You'll Do.
Communicate with suppliers
Gather compliance information
Assist with compliance requests
Confirm document quality
Respond to compliance requests
Troubleshoot supplier issues
Navigate compliance requests
Engage unresponsive suppliers
Work with Program Success team
Strategize customer approaches
Strategize client campaigns
Strategize supplier issues
Validate compliance data
Mentor Supplier Support Agents
Keep up to date with regulations
Keep up to date with product changes
How You'll Work.
Team & Collaboration
Work with Program Success team; Peer mentor Supplier Support Agents
Communication Scope
Verbal communication; Written communication; Email communication; Chat communication; Conference calls
Full Job Description
Assent is the leading AI native platform for supply chain sustainability and compliance, trusted by complex manufacturers and distributors around the world. Built and backed by experts who have led global compliance programs, our unified platform combines advanced AI, regulatory expertise, and the world’s largest supply chain data network to help organizations reduce risk, lower operational costs, and build trust across every tier of the value chain. From human rights and responsible sourcing to PFAS reporting and Digital Product Passports, Assent transforms regulatory complexity into actionable insights that drive real business outcomes. With over 900 team members across India, North America, Malaysia, the EU, and Kenya and more than 1,000 customers globally, Assent brings together global perspective and deep domain expertise. Our hybrid work model enables teams to collaborate effectively across regions while staying connected to the communities where they live and work. As a certified B Corporation, we meet rigorous standards of social and environmental performance, transparency, and accountability. This reflects our commitment to building technology that drives business performance while creating long-term value for people and the planet. People First. Technology Forward. Our commitment to People, Culture & Community (PCC) is rooted in building a diverse, inclusive, and high-performing team. We recruit and retain team members with a range of backgrounds, experiences, and perspectives, while fostering a culture of belonging where all Assentees are respected, supported, and empowered to contribute. As we continue to embed AI into how we work, we do so thoughtfully, enhancing human potential, supporting better decision-making, and prioritizing appropriate oversight, privacy, and fairness. At Assent, we value your privacy and are committed to maintaining transparency in how we handle your personal information. As part of our talent acquisition and management processe
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