finanzen. net GmbH
FinTech
CustomerSuccessSpecialist(m/w/d)
“Customer Success Specialist (m/w/d) at finanzen. net GmbH. Skills: Customer support, Technical support. Advise and support customers via video call, phone,. Assist with questions about TraderFox software and its”
What You'll Achieve.
Ensure high customer satisfaction
Industry & Context.
Problem analysis; Troubleshooting
What They're Looking For.
Must Have
Strong communication skills, Interest in trading and stock market, Proficiency with software, Customer and service orientation, Flexibility, reliability, and teamwork, German C2 level, English C1 level
What You'll Do.
Advise and support customers via video call
Assist with questions about TraderFox software and its
and solve technical problems
Assess if challenges are software-related or from trading
Forward feedback and suggestions for improvement to internal
Ensure high customer satisfaction through professional and service-oriented
How You'll Work.
Communication Scope
Video call; Phone; Written communication
Applying for this Customer Success Specialist (m/w/d) role?
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ANONYMOUS · UNFILTERED
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