Mindly
HealthTech
CustomerSuccessSpecialist
“Customer Success Specialist at Mindly. Skills: customer success, customer support. Communicating with platform specialists via Intercom and helping resolve their requests. Acting as a personal manager for specialists, supporting the growth of their practice on the platform”
What You'll Achieve.
supporting the growth of their practice on the platform; help us grow and keep our users happy
Industry & Context.
problem-solving skills
What They're Looking For.
Must Have
1-3 years of experience in customer success, customer support or related spheres, C1 level of English
What You'll Do.
Communicating with platform specialists via Intercom and helping resolve their requests
Acting as a personal manager for specialists
supporting the growth of their practice on the platform
Moderating specialist profiles to ensure they meet platform standards
Guide new specialists through onboarding
Taking part in initiatives that help us grow and keep our users happy
How You'll Work.
Communication Scope
C1 level of English
Applying for this Customer Success Specialist role?
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How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about Mindly?
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