Geotab
IoT and connected transportation
CustomerSuccessMigrationSpecialist
“Customer Success Migration Specialist at Geotab. Skills: Customer Success, Migration, Sales, Communication. Make outbound calls to Verizon Reveal customers to introduce MyGeotab and initiate the migration conversation. Explain the benefits of switching platforms, tailoring your pitch to each customer's situation and fleet needs”
What You'll Achieve.
Hit weekly and monthly activity targets (calls, demos, and closed migrations)
Industry & Context.
What They're Looking For.
Must Have
Exceptional verbal and written fluency in English and Portuguese is required, Bachelor's degree or equivalent practical experience in a customer-facing role (e. g. , customer support, onboarding, training, account coordination, or similar), Confident, natural communicator who enjoys talking to people and can build rapport quickly on the phone, Able to explain the value of switching platforms in plain, persuasive language without relying on jargon, Comfortable handling objections and staying positive when customers push back or go quiet, Organised enough to manage your own pipeline and follow up consistently without things slipping through the cracks, Willingness to learn the MyGeotab platform and develop your demonstration skills over time
Nice to Have
1-2 years of experience in an outbound sales, business development, telesales, or customer-facing commercial role, Experience using a CRM (Salesforce or similar) to log activity and manage a pipeline is an advantage, Experience in B2B sales or technology sales is a plus but not required
What You'll Do.
Make outbound calls to Verizon Reveal customers to introduce MyGeotab and initiate the migration conversation
Explain the benefits of switching platforms
tailoring your pitch to each customer's situation and fleet needs
Share commercial proposals and pricing for new MyGeotab contracts
Walk customers through live or recorded platform demonstrations
highlighting the features most relevant to them
Send and follow up on marketing materials
and contracts to keep deals progressing
Chase signatures on open contracts and keep on top of customers who have gone quiet
Plan your daily call activity across new prospects
and deals approaching close
Log all activity and keep your pipeline up to date in Salesforce so opportunities are accurately tracked at all times
Share customer feedback
and blockers with the team to help sharpen messaging and process
Hit weekly and monthly activity targets (calls
and closed migrations)
How You'll Work.
Team & Collaboration
Work collaboratively with colleagues in Customer Success and Sales when customers need additional support or products
Communication Scope
Exceptional verbal and written fluency in English and Portuguese; Confident, natural communicator; Build rapport quickly on the phone; Explain the value of switching platforms in plain, persuasive language without relying on jargon; Comfortable handling objections
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