Deutsche Telekom IT Solutions
Technology
CustomerSuccessManagerSenior(TCloudPublic)
“Customer Success Manager - Senior (T Cloud Public ) at Deutsche Telekom IT Solutions. Skills: Customer Success Management, Cloud technologies, Customer engagement. Provide reliable guidance. Drive business growth”
What You'll Achieve.
Enhance ongoing cloud performance; Ensure satisfaction and success; Improve customer satisfaction; Improve organizational efficiency; Deliver impactful results; Ensure quality improvement
Industry & Context.
Analytical insights
Willingness to travel, Remote working within Hungary
What They're Looking For.
Must Have
Degree in computer science, engineering, or comparable, Expert knowledge in IT architecture, Hands-on experience in cloud technologies, Fluent German and English skills
Nice to Have
AI knowledge is a plus, Familiarity with AWS, Microsoft Azure, Google Cloud, and Rackspace is beneficial, Experience with developer tools, APIs, and integration frameworks is an advantage, Cloud certifications
What You'll Do.
Provide reliable guidance
Drive business growth
Offer tailored advice
Assist with first-time use
Enhance cloud performance
Ensure satisfaction and success
Improve customer satisfaction
Improve organizational efficiency
Translate customer requirements
Contribute to vertical squads
Optimize Customer Success Management
Evolve Customer Success Management
Deliver impactful results
Elevate Service Excellence Culture
Ensure quality improvement
How You'll Work.
Team & Collaboration
Cross-functional teams; Vertical squads; International teams; Local Business Units; NatCos
Communication Scope
Presentation skills
Process & Methodology
Scrum, Kanban, DevOps
Applying for this Customer Success Manager - Senior (T Cloud Public ) role?
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