n8n
Sales
CustomerSuccessManagerScaled
“Customer Success Manager - Scaled at n8n. Skills: Customer Success, Automation, Commercial Acumen. Onboard new customers. Nurture expansion opportunities”
What You'll Achieve.
Ensure customers successfully adopt n8n; Customers grow year after year; Deliver outstanding customer experience; Serve higher volume of customers efficiently; Bring value to customers; Drive upsell and cross-sell opportunities; Ensure seamless collaboration with Sales; Uncover growth potential; Improve CS processes
Industry & Context.
What They're Looking For.
Must Have
Customer Success expertise, Curiosity & intelligence, Technical ability, Commercial acumen
Nice to Have
Scaled CS experience, communication skills, Process mindset, Technical engagement
What You'll Do.
Onboard new customers
Nurture expansion opportunities
Solve technical challenges
Manage customer communications
Lead expansion conversations
Run quarterly business reviews
Keep customer data accurate
Collaborate cross-functionally
How You'll Work.
Team & Collaboration
Collaborate cross-functionally with Support, Sales, and Product
Communication Scope
Clear, structured speaking style; Great phone presence
Applying for this Customer Success Manager - Scaled role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about n8n?
Real rants from real employees. Read before you apply.