CustomerSuccessManager-Restaurants

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. You will join our Restaurant Development team, acting as a strategic partner for our existing restaurant partners. This is a 1-year fixed-term opportunity, offering hands-on experience in a fast-paced, data-driven environment at the core of Wolt’s business. You won’t just be "managing accounts"—you will be a growth consultant, using data to help restaurants optimize their operations, improve their menu, and maximize their profitability and sales on the Wolt platform. This role combines analytical work with regular field activity, including 1-2 days per week of in-person meetings with restaurant partners. What you’ll be doing In this role, you will own and grow a portfolio of restaurant partners, combining data insights with strong relationship management to drive business impact. Day-to-day in this role you’ll: ● Drive and manage the growth of your SMB restaurant portfolio ● Monitor and improve operational KPIs for your restaurants ● Partner closely with Marketing, Ads, and Sales teams to increase partner visibility, campaigns, and platform engagement ● Spend 1-2 days per week in the field, conduct regular business reviews, performance meetings, and growth planning sessions ● Use data to lead daily commercial and strategic discussions with partners ● Take ow