CustomerSuccessManager,PublicSector

Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. 🚀 THE ADVENTURE AHEAD As a Customer Success Manager, Public Sector, you are the ultimate architect of growth for our government and agency partners, transforming their mission-critical goals into reality through the power of the Docebo platform. You won't just manage accounts; you’ll act as a visionary consultant, bridging the gap between high-level public sector learning strategy and secure technical execution to turn training into an agency-wide superpower. Your mission is to ensure every customer in your civic portfolio feels the "Docebo Heart" by maximizing their ROI, driving deep product adoption, and fostering long-term partnerships that securely defy the status quo. 🗓️ THE DAY-TO-DAY - Champion the Customer: Act as the primary advocate and trusted advisor for