fonio
SaaS
CustomerSuccessManager(PL)
“Customer Success Manager (PL) at fonio. Skills: Customer success, Customer retention, Value realization. Own a portfolio of Polish SMB customers. Build relationships with customers”
Industry & Context.
Troubleshoot customer setup issues
What They're Looking For.
Must Have
2–5 years of experience in Customer Success, Account Management, Sales, or comparable client-facing role, Native or C2 Polish, English skills
Nice to Have
Ideally in SaaS / B2B, Ideally a technical understanding, Affinity for tech / AI products
What You'll Do.
Own a portfolio of Polish SMB customers
Build relationships with customers
Surface value for customers
Keep customers engaged
Run regular check-ins
Trigger proactive calls
Maximize value generated from each customer
Support customers in setting up AI assistant
Coordinate appointments with developers
Own churn within cohort
Spot churn risks early
Applying for this Customer Success Manager (PL) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about fonio?
Real rants from real employees. Read before you apply.