Payoneer
CustomerSuccessManagerKA
“Customer Success Manager-KA at Payoneer. Skills: customer success, account management, business development, client relationship management, revenue generation, upselling, cross-selling. drive adoption and growth of Payoneer solutions in China. managing key customers”
What You'll Achieve.
Maintain and exceed revenue and upselling targets; maximize retention, up-selling and cross-selling; drive client business and market penetration
Industry & Context.
analytical and business reasoning skills; Ability to make decisions in a changing environment; anticipate future needs; drive results
What They're Looking For.
Must Have
Bachelor's degree, preferably in business or communications, Native Mandarin with high level of English communications, 3+ years of account management, business development or other relevant experience, 5+ years of experience in selling complex solutions to corporate level clients, Expertise in developing client relationships, business cases, financial analyses, analyzing and forecasting the financial impact, Ability to see the big picture, understand the key drivers of the business and how they relate to each other to drive profitable growth, written and verbal communication skills, Data oriented, possesses a high level of attention to detail with analytical and business reasoning skills, Ability to make decisions in a changing environment, anticipate future needs and drive results, High level of organization and focus and ability to work under pressure
Nice to Have
Experience using salesforce. com or a similar CRM system, Experience in the Payments and Banking industry, Experience with direct sales for small businesses engaged in cross-border trade, Experience with digital marketing, affiliate marketing, social media, Experience with data analytics & BI tools
What You'll Do.
drive adoption and growth of Payoneer solutions in China
managing key customers
building relationships
scalable customer engagement
Oversee and manage existing client relationships
developing and building long-term relationships with clients
identify business opportunities
collaboratively develop value propositions that address client needs
strengthening existing relationships
build solid engagements with clients
develop comprehensive solutions to maximize retention
up-selling and cross-selling
Maintain and exceed revenue and upselling targets from our direct business
Maintaining all information of customers’ activity within CRM platform
Build business success stories and case studies
Review and propose process improvement that drive client business and market penetration
How You'll Work.
Communication Scope
Native Mandarin; high level of English communications; written and verbal communication skills
Applying for this Customer Success Manager-KA role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Payoneer?
Real rants from real employees. Read before you apply.