Workwize
CustomerSuccessManagerInternship
Neural analysis suggests this role is
optimal for Entry candidates.
“Customer Success Manager Internship at Workwize. Skills: Customer Success, Data Analysis, Client Engagement. Assist CSMs with operational tasks. Support CSMs by exporting and analyzing data”
What You'll Achieve.
Make an impact; Ensure seamless customer experiences; Enhance customer satisfaction and retention strategies; Ensure client needs are met quickly and effectively; Make a tangible difference for our clients
Industry & Context.
Problem-solving mindset
What They're Looking For.
Must Have
Currently pursuing a degree in Business, Marketing, IT, Data Analyst, Project Manager or a related field (or have a interest in these areas), Good communication and interpersonal skills, A problem-solving mindset with a positive, customer-first attitude, Ability to work well in a team and independently when needed
Nice to Have
An interest in SaaS or customer success is a plus, A basic understanding of data and analytics is helpful
What You'll Do.
Assist CSMs with operational tasks
Support CSMs by exporting and analyzing data
Monitor customer usage patterns
Help prepare Business Review data
Collaborate with various teams
How You'll Work.
Team & Collaboration
Work closely with our Onboarding & CSM Teams; Work alongside our operational teams; Collaborate with various teams across the organization
Communication Scope
Good communication and interpersonal skills
Full Job Description
Location: Amsterdam, Hybrid Internship Length: Six months, 40 hours per week Are you passionate about helping others succeed and eager to learn in a fast-paced, innovative environment? At Workwize, we’re looking for a Customer Success Manager Intern who is excited to dive into the world of customer success and support our clients in their journey. In this role, you’ll develop your skills by working closely with our Onboarding & CSM Teams, gaining hands-on experience in client engagement, data analysis, and day-to-day operations. If you're driven by curiosity, proactive in your approach, and ready to learn how to make an impact, this opportunity is perfect for you! At Workwize, we’re revolutionizing how businesses support their global teams. The rise of a global workforce has enabled companies to access a broader talent pool but has also brought logistical challenges, such as local vendor availability, timely laptop delivery, equipment management, and local retrieval and storage. Workwize’s SaaS platform, integrated with suppliers and warehouses worldwide, simplifies and automates the deployment, management, and retrieval of IT hardware for distributed teams. Currently, Workwize facilitates fast, local deliveries in 100+ countries, supporting the IT lifecycle for over 30,000 users and managing 100,000+ devices globally. What you will learn: Customer Success best practices: Learn how CSMs drive customer satisfaction, growth, and retention. Data & Analytics: Dive deep into customer data to help the CSM team identify trends and opportunities for improvement. Cross-functional collaboration: Work alongside our operational teams to ensure seamless customer experiences. Strategic engagement: Gain insight into how CSMs engage with clients to ensure success, using real-time feedback and hands-on client interactions. Key Responsibilities Assist CSMs with operational tasks such as submitting onboarding tickets, setting up basic accounts, and monitoring high-risk client orders.
Applying for this Customer Success Manager Internship role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Workwize?
Real rants from real employees. Read before you apply.