Amazon.com Services LLC
Logistics
CustomerSuccessManagerI
“Customer Success Manager I at Amazon.com Services LLC. Skills: Customer relationships, Data-driven strategies, Logistics. Manage a portfolio of high-value shippers. Identify growth opportunities”
What You'll Achieve.
Boost shipper performance; Boost product adoption; Enhance shipping ecosystem; Drive measurable business improvements; Ensure continued success; Ensure continued satisfaction
Industry & Context.
Problem-solving; Data-driven decision making
What They're Looking For.
Must Have
1+ years experience in customer success, 1+ years experience in consulting, 1+ years experience in supply chain management, Manage complex customer relationships, Drive measurable business improvements, Analytical skills, Data-driven decision making, Problem-solving, Excellent communication skills, Excellent presentation skills, Influence stakeholders, Knowledge of Excel
Nice to Have
2+ years experience in customer success, 2+ years experience in consulting, 2+ years experience in supply chain management
What You'll Do.
Manage a portfolio of high-value shippers
Identify growth opportunities
Develop data-driven strategies
Implement data-driven strategies
Boost shipper performance
Boost product adoption
Collaborate with cross-functional teams
Design innovative solutions
Analyze key performance metrics
Present key performance metrics
Provide strategic recommendations
How You'll Work.
Team & Collaboration
Cross-functional teams; Product teams; Peers
Communication Scope
Presentation skills; Influence stakeholders
Process & Methodology
Manage multiple projects
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