Amazon.com Services LLC

Logistics

CustomerSuccessManagerI

$80–102k Bellevue, Washington, United States FULL TIME
The Brief

“Customer Success Manager I at Amazon.com Services LLC. Skills: Customer relationships, Data-driven strategies, Logistics. Manage a portfolio of high-value shippers. Identify growth opportunities”

What You'll Achieve.

Boost shipper performance; Boost product adoption; Enhance shipping ecosystem; Drive measurable business improvements; Ensure continued success; Ensure continued satisfaction

Industry & Context.

Logistics
Problems you'll solve

Problem-solving; Data-driven decision making

What They're Looking For.

Must Have

1+ years experience in customer success, 1+ years experience in consulting, 1+ years experience in supply chain management, Manage complex customer relationships, Drive measurable business improvements, Analytical skills, Data-driven decision making, Problem-solving, Excellent communication skills, Excellent presentation skills, Influence stakeholders, Knowledge of Excel

Nice to Have

2+ years experience in customer success, 2+ years experience in consulting, 2+ years experience in supply chain management

What You'll Do.

Manage a portfolio of high-value shippers

Identify growth opportunities

Develop data-driven strategies

Implement data-driven strategies

Boost shipper performance

Boost product adoption

Collaborate with cross-functional teams

Design innovative solutions

Analyze key performance metrics

Present key performance metrics

Provide strategic recommendations

How You'll Work.

Team & Collaboration

Cross-functional teams; Product teams; Peers

Communication Scope

Presentation skills; Influence stakeholders

Process & Methodology

Manage multiple projects

Free ATS check

Applying for this Customer Success Manager I role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Amazon.com Services LLC?

Real rants from real employees. Read before you apply.

Read Company Rants →