UiPath
Healthcare
CustomerSuccessManager-Healthcare
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Success Manager - Healthcare at UiPath. Skills: Customer Success, Program Leadership, Automation, Healthcare. Build and maintain trusted relationships with executive sponsors,. Serve as the strategic post-sales advisor, aligning UiPath”
What You'll Achieve.
Realize measurable business outcomes; Drive adoption, retention, and expansion; Achieve desired outcomes; Maximize platform adoption; Achieve measurable customer outcomes; Realize lasting value
Industry & Context.
Translate complex concepts; Mitigate risks; Simplify complexity
What They're Looking For.
Must Have
10+ years of experience in Customer Success, Program Management, Management Consulting, Strategic Account Management, and/or related customer-facing roles, Proven experience leading large-scale, multi-workstream programs involving cross-functional stakeholders, competing priorities, and executive governance, Ability to translate complex provider-specific concepts and challenges into automation opportunities with clear and business-focused messaging for diverse audiences, Exceptional communication, presentation, facilitation, and stakeholder management skills, Demonstrates executive presence with an ability to influence without authority, Experience identifying and building business cases, driving organizational alignment, managing risk, and achieving measurable customer outcomes, Comfort discussing automation, AI, cloud technologies, and enterprise software solutions with both business and technical audiences, Demonstrated track record of rapidly learning and adopting emerging technologies and applying them to customer business challenges
Nice to Have
Experience working for or within a healthcare provider organization, health system, or healthcare technology environment, Direct experience supporting or operating within Revenue Cycle Management (RCM), Patient Access, Management consulting, transformation consulting, or enterprise program leadership experience strongly preferred, Experience with SaaS, automation, AI, workflow, or digital transformation platforms, Advanced degree preferred
What You'll Do.
Build and maintain trusted relationships with executive sponsors
Serve as the strategic post-sales advisor
Develop and execute success and value realization plans
Facilitate executive business reviews
multi-workstream transformation programs involving business
Establish governance structures
risk management plans
Coordinate internal and customer resources across Sales
Identify and mitigate risks
ensuring customers maintain momentum toward strategic objectives
Leverage previous experience working directly in or advising
Support and advise delivery teams through provider-specific requirements
Stay current on healthcare industry trends
Help customers define
and communicate the business
Translate technical capabilities into business outcomes that resonate
Identify opportunities to expand platform adoption by aligning
Drive customer advocacy through successful outcomes and partnership
How You'll Work.
Team & Collaboration
Cross-functional teams; Customer organizations; Internal and customer resources; Sales, Professional Services, Solution Engineering, Support, Product, and partner teams
Communication Scope
Executive presentations; Business-focused messaging; Value realization discussions
Process & Methodology
Program Management, Transformation programs, Governance structures, Risk management
Full Job Description
LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? YOUR MISSION At UiPath, Customer Success Managers (CSMs) are strategic advisors and executors, responsible for helping healthcare customers realize measurable business outcomes through agentic automation. CSMs serve as trusted partners to executive and operational leaders, guiding customers through adoption, value realization, organizational change, and long-term transformation. This role is ideal for professionals who excel at building relationships, leading complex programs, navigating organizational dynamics, and translating emerging technologies into business value. The CSM orchestrates cross-functional teams across UiPath and customer organizations to ensure customers achieve their desired outcomes, maximize platform adoption, and identify opportunities for continued growth. WHAT YOU'LL DO AT UIPATH Strategic Customer Leadership - Build and maintain trusted relationships with executive sponsors, operational leaders, IT stakeholders, and business teams across customer organizations. - Serve as the strategic post-sales advisor, aligning UiPath capabilities and Agentic AI innovations to customer priorities and business objectives. - Develop and execute success and value realization plans that drive measurable outcomes, adoption, retention, and expansion. - Facilitate executive business reviews, steering committees, and value realization discussions. Program & Portfolio Management - Lead complex, multi-workstream transformation programs involving business, operational, technology, and change manag
Applying for this Customer Success Manager - Healthcare role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about UiPath?
Real rants from real employees. Read before you apply.