Motorola Solutions
Fixed Video & Access (VS&A)
CustomerSuccessManagerEMEARemote
“Customer Success Manager - EMEA Remote at Motorola Solutions. Skills: Customer Success, Account Management, SaaS. Identify key customers in the EMEA region. Execute on established strategies”
Industry & Context.
Demonstrated analytical capabilities
Travel to the closest office 2-3x a month, Under 10% travel
What They're Looking For.
Must Have
5+ years of account management and/or customer success experience in a SaaS company, Extensive Salesforce experience
Nice to Have
Experience in the sales channel in a technology focused industry, Understanding of video or access control systems, networking and storage background, other security products or services, Experience in Gainsight or other CS Tools
What You'll Do.
Identify key customers in the EMEA region
Execute on established strategies
Develop and deliver best practices
Drive time-to-value and ROI metrics
Guide the use and improvement of key systems
Identify customer requirements
Work closely with sales and marketing
Lead cross-functional collaboration
Spread awareness of Customer Success
How You'll Work.
Team & Collaboration
Collaborate with sales and our partners; Collaborate with sales, support, and product teams; Collaborate with sales, support, and product teams
Communication Scope
Excellent verbal and written communication skills; Communicating product value propositions; Building trust with customers
Applying for this Customer Success Manager - EMEA Remote role?
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