ecosio
SaaS
CustomerSuccessManagerDACH(f/m/d)
“Customer Success Manager DACH (f/m/d) at ecosio. Skills: Account development, Client relationship management, Upselling, Cross-selling. Strategically develop existing accounts. Build long-term business relationships”
Industry & Context.
Customer escalations resolution
What They're Looking For.
Must Have
B2B SaaS sales experience, Native / C2 German, Fluent English, Portfolio of existing customers, Cross- and up-selling experience
Nice to Have
EDI / e-invoicing / ERP solutions sales experience
What You'll Do.
Strategically develop existing accounts
Build long-term business relationships
Identify up- and cross-selling opportunities
Manage client portfolio
Ensure clients get value
Partner with Account Manager
Transition qualified opportunities
Communicate customer feedback
Navigate customer escalations
Align internal stakeholders
Execute sales campaigns
How You'll Work.
Team & Collaboration
Partnering with Account Manager; Aligning internal stakeholders
Applying for this Customer Success Manager DACH (f/m/d) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about ecosio?
Real rants from real employees. Read before you apply.