CustomerSuccessManager(CA)

Esusu: Building Credit Access for All Your financial future shouldn't depend on your race, background, or zip code. Yet 45 million Americans remain "credit invisible," while countless others face denials, evictions, and predatory interest rates regularly. Esusu is changing that. As a financial technology and data platform, we're revolutionizing financial health, identity services, and inclusive decision-making for individuals and businesses alike. Our impact speaks volumes: $50 billion in credit activity facilitated 5 million+ rental units in our network Trusted partnerships with leading real estate companies, government entities, fintechs, banks, and employers Through our enterprise services, embedded products, and consumer offerings, we're creating a financial system that works for everyone—right when fintech innovation matters most. Join us in building a future where financial systems are inclusive by design, access is standard, and opportunity reaches everyone. Unlock Tomorrow with Esusu. What you will help us deliver Partner with Account Executives and Account Managers to build growth strategies for your book of business, working collaboratively to secure successful renewals and expansions. Work with collaborative teams to ensure speed and efficiency in onboarding and adoption of Esusu services to your clients. Develop customized success plans and partner with our internal client management team to accelerate adoption and provide clients with a path to achieve their goals. Develop relationships with property managers to understand their business needs and how Esusu provides value in driving key outcomes. Leverage Esusu product expertise along with client use case knowledge to proactively identify growth opportunities and establish a client feedback loop. Monitor account health through business reviews and account planning. Provide ongoing education on Esusu’s suite of services and Financial Literacy topics to property managers and residents. Actively contribute