SalesApe
AI
CustomerSuccessManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Success Manager at SalesApe. Skills: Customer retention, Revenue growth, Client relationships. Own account portfolio post-onboarding. Act as primary point of contact”
What You'll Achieve.
Keep clients renewing; Expand client accounts
Industry & Context.
Identify risks
What They're Looking For.
Must Have
Proven B2B SaaS Customer Success or Account Management experience, Experience with SME clients, Genuine sales instinct, Track record of driving retention and growth, Relationship builder, Data driven, Able to demonstrate ROI clearly, Highly self-managing, Bias for action
Nice to Have
Experience in AI, Experience in sales technology, Experience in a fast-growing startup, Familiarity with CRM platforms, Familiarity with sales workflows
What You'll Do.
Own account portfolio post-onboarding
Act as primary point of contact
Build relationships with client stakeholders
Understand client goals
Drive outcomes from AI agents
Proactively manage renewals
Spot expansion opportunities
Own commercial conversations
Monitor account health continuously
Act before risks escalate
Run performance review calls
Demonstrate ROI using data
Guide client decisions
Work closely with onboarding team
Ensure smooth handoffs
Feed client insights to product teams
Feed client insights to GTM teams
How You'll Work.
Team & Collaboration
Onboarding team; Product teams; GTM teams
Full Job Description
WHY SALESAPE? Join SalesApe, one of the fastest-growing AI companies, recognised as a leader in cutting-edge AI technology and backed by over $20 million from top VCs. We’re at the dawn of a powerful evolution, set to transform society with our tech. Our mission? To tackle inequality by empowering a huge market of non-tech SMBs—93% of all businesses, think construction, automotive, real estate, and more. While the tech industry has compounded its growth with computing power, these businesses have been technically starved. With AI agents and our natural language interface technology, we’re unlocking huge productivity gains for our clients. It’s deeply rewarding to see firsthand the transformation in small businesses as they embrace their agent—not just as a tool, but as a trusted, hard-working member of their team. The emotional bond our clients feel toward their agent is undeniable—they often tell us their ‘Ape’ has become part of the family. Our vision is to become the ‘ brain’ of a business spinning out agent worker, freeing up time and simplifying operations, to ensure humans spend more time in real-life interaction. If you’re ready for intense, high-energy, meaningful work, come make a real impact with us at SalesApe OUR VISION, MISSION AND PURPOSE: As we started building with large language models and AI-powered natural language interfaces, I had an aha moment. It hit me just how significant this inflection point is: compute—the raw power of computers—is now accessible to people who don’t use computers." "And when I thought about that, I realized the closest invention humanity has seen to this shift was electricity. When electricity arrived, it didn’t just light up homes—it transformed industries, democratized wealth, and empowered everyone, from factory owners to farmers, to grow and thrive. Today, with AI, we have the opportunity to do the same for the real economy." "For the last two decades, the tech industry has had an incredible advantage. Com
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