Juro

Legal tech

CustomerSuccessManager

£55–60k London, United Kingdom FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Customer Success Manager at Juro. Skills: Customer Success Management, Stakeholder Engagement, Relationship Management, Problem Solving”

Industry & Context.

Legal tech
Problems you'll solve

Discovery and problem solving skills

Eligibility Requirements

Located and have long-term working rights in the UK

What They're Looking For.

Must Have

3+ years of customer-facing experience, Engaged senior stakeholders, including Director level and above, holding credible, value-led conversations, Confident consistently identifying and nurturing customer relationships across multiple accounts, Discovery and problem solving skills

Full Job Description

View our much better version of this job spec on our careers page: https://juro.notion.site/juro-csm https://juro.notion.site/juro-csm?source=copy_link *** THE KEY BITS - Location: We can currently only accept applications from candidates that are located and have long-term working rights in the UK. - Flexibility: We have office hubs in London and Boston, as well as no-office hubs in several European countries. We operate a choice-first work approach https://juro.notion.site/choice-first-work that lets you work fully remotely from Day One even if you’re near an office hub. - Salary: We benchmarked ca. £55,000-£60,000 + 20% annual bonus (in 4x quarterly instalments based on performance targets) + equity at IC3 level in our Progression framework https://www.notion.so/juro/Progression-framework-c9acbf27ec464b81b5bd4b3a22abe6dc?pvs=24 for someone based in the UK. - Interviews: 3 stages totalling around 2.5 hours over 2 weeks, incl. a home task. - Start date: As soon as you can start. - Reporting to: Josephine Hanschke, Director of Customer Success. - More info: The FAQ below, juro.com/careers http://juro.com/careers, our handbook https://juro.notion.site/handbook or ask [email protected] anything. HELP US HELP THE WORLD AGREE FASTER Juro has big ambitions: to become the go-to platform for agreeing and managing contracts globally. And we'll need help doing it. Legal tech is on the rise, with Goldman Sachs estimating that 44% of legal tasks can be automated https://www.law.com/legaltechnews/2023/03/30/legal-industry-reacts-to-goldman-sachs-generative-ai-report-keep-calm-and-panic/?slreturn=20231019075707 with generative AI. With the brand we have built and the agility of early stage we are well placed to capture this opportunity. ... We care about building a diverse team where everyone feels they belong. That’s why our perks & benefits https://juro.notion.site/benefits and choice-first work https://juro.notion.site/choice-first-work approach are designed with inclusivity in

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