Flint
AI
CustomerSuccessManager
“Customer Success Manager at Flint. Skills: Customer Success, Marketing, AI. Act as a trusted advisor. Own the customer relationship end-to-end”
What You'll Achieve.
Customers activating; Customers staying; Customers expanding; Customers referring us; Aim for three to four case studies per quarter
Industry & Context.
You're in SF or moving here
What They're Looking For.
Must Have
4+ years of customer-facing experience, AI fluency, Motivation to learn marketing, You write well, You can read our product, You're in SF or moving here
Nice to Have
You've worked inside an agency and already understand marketing deeply, You have hands-on marketing experience, You're comfortable with ambiguity and no playbook, You've lived the problem of building and managing digital marketing and websites yourself, You're motivated by long-term relationships and helping customers win, not by closing tickets
What You'll Do.
Act as a trusted advisor
Own the customer relationship end-to-end
Build systems for customer health assessment
Drive product expansion
Collaborate weekly with engineering
How You'll Work.
Team & Collaboration
Collaborate weekly with the engineering team; Collaborate with marketing
Communication Scope
Write well
Applying for this Customer Success Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about Flint?
Real rants from real employees. Read before you apply.