CYVL
Physical AI
CustomerSuccessManager
“Customer Success Manager at CYVL. Skills: Customer Lifecycle Management, Customer Relationship Building, Strategic Advisory, Renewal Management. Lead customers through full lifecycle. Serve as trusted advisor”
What You'll Achieve.
achieve measurable outcomes with our platform; demonstrate the tangible impact Cyvl is delivering against their goals
Industry & Context.
analytical you use data to spot trends, measure impact, and uncover expansion opportunities
What They're Looking For.
Must Have
4+ years of Customer Success experience, proven track record managing a large book of business, high-touch customer relationships, Demonstrated ability to lead strategic customer interactions, analytical, Builder, AI-first, Exceptional communicator
Nice to Have
Experience working with local governments, municipalities, or public sector organizations of varying sizes, Familiarity with infrastructure, field operations, or GIS-adjacent technology
What You'll Do.
Lead customers through full lifecycle
Serve as trusted advisor
Engage key stakeholders
Define success metrics
Demonstrate tangible impact
Deliver hands-on training
Conduct strategic business reviews
Identify expansion opportunities
Partner cross-functionally
How You'll Work.
Team & Collaboration
Partner cross-functionally with Product and Marketing on discovery sessions, case studies, and customer events
Communication Scope
Exceptional communicator, equally effective in writing, on a call, or in the room
Applying for this Customer Success Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about CYVL?
Real rants from real employees. Read before you apply.