AVIV Group
digital real estate technology
CustomerSuccessManager
“Customer Success Manager at AVIV Group. Skills: Customer Relationship Management, Upselling, Cross-selling, Churn Prevention. Identify upsell and cross-selling opportunities. Develop existing customers”
Industry & Context.
What They're Looking For.
Must Have
At least 2 years in sales or account management, Experience with digital products (SaaS/platforms), Strong communication skills via phone, video, or email, Solution-oriented approach, Ability to manage a portfolio of approximately 400 accounts, Structured and organized work style
What You'll Do.
Identify upsell and cross-selling opportunities
Develop existing customers
Ensure long-term customer retention
Prevent customer churn
Identify and develop potential in existing customers
Delay customer cancellations
Advise customers on visibility through ads
Set priorities for sustainable success
How You'll Work.
Communication Scope
Communication skills
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ANONYMOUS · UNFILTERED
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