OpenAI
Artificial Intelligence
CustomerSuccessManager,AdsSolutions
“Customer Success Manager, Ads Solutions at OpenAI. Skills: Customer Success Management, Digital Advertising, Relationship Management. Own relationships with advertising partners. Guide advertisers through onboarding”
What You'll Achieve.
Drive meaningful revenue growth; Achieve business objectives; Ensure responsible experience on platform; Drive long-term partner growth; Improve advertiser experience; Improve platform value; Inform product improvements; Support growth of advertising ecosystem
Industry & Context.
Translate insights into strategic recommendations
3 days in the office per week, Relocation assistance
What They're Looking For.
Must Have
5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role, Experience managing advertiser or agency relationships in a platform, publisher, or adtech environment, Comfortable interpreting performance data and translating insights into strategic recommendations, Experience with data querying (e. g. SQL, advanced excel/GSheet), Communicate clearly and builds trust with both technical and non-technical stakeholders, Operate with ownership and accountability in fast-moving, evolving environments, Demonstrate sound judgment and a commitment to user trust and responsible platform growth
What You'll Do.
Own relationships with advertising partners
Guide advertisers through onboarding
Ensure adoption of ads products
Analyze campaign performance
Provide actionable recommendations
Identify opportunities to expand partnerships
Surface advertiser feedback
Inform product improvements
Build scalable processes
Develop best practices
How You'll Work.
Team & Collaboration
Partner cross-functionally with Sales; Partner with Product; Partner with Analytics; Partner with Policy; Partner with Operations
Communication Scope
Communicate clearly; Builds trust with technical stakeholders; Builds trust with non-technical stakeholders
Applying for this Customer Success Manager, Ads Solutions role?
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