ServiceNow

Information Technology And Services

CustomerSuccessExecutiveGermanSpeaking

Wien FULL TIME
The Brief

“Customer Success Executive - German Speaking at ServiceNow. Skills: Customer Success, Strategic Advisory, Enterprise SaaS Transformation, C-Level Relationship Management. Drive Post-Sales Success. Collaborate Strategically”

What You'll Achieve.

Accelerate customers’ journey to success; Ensure predictable renewals; Maximize the impact of ServiceNow; Deliver on business outcomes; Deliver long-term value; Ensure a smooth path toward value realization; Meet critical operational KPIs; Drive new revenue opportunities; Ensure long-term success; Achieve their long-term goals; Ensure milestones are met and value is realized

Industry & Context.

Information Technology And Services
Problems you'll solve

Solve complex business challenges; Develop strategies to overcome risks

Eligibility Requirements

German Speaking, Export control approval may be required

What They're Looking For.

Must Have

AI Integration & Thought Leadership, Enterprise SaaS Transformation & Strategic Advisory, C-Level Presence & Relationship Management, Leadership Expertise, Strategic Account Management, Business Acumen & Problem-Solving, Cross-Functional Leadership, Adaptability & Change Management, Operational & Execution Excellence, Collaboration & Communication, Customer-Centric Mindset, C-level German and English language skills

Nice to Have

AI-powered automation, workflow optimization, data-driven insights

What You'll Do.

Drive Post-Sales Success

Collaborate Strategically

Mitigate Risks and Drive Value

Focus on Key Performance Indicators (KPIs)

Foster Strategic Alignment

Advocate for Innovation and Continuous Learning

Set Success Metrics and Milestones

How You'll Work.

Team & Collaboration

Partner with Account Executives; Work with customer and internal teams; Build relationships with ServiceNow leaders; Foster collaboration across teams

Communication Scope

Communicate complex ideas clearly; Influence stakeholders at all levels

Process & Methodology

Manage complex, strategic accounts, Design and implement scalable, repeatable processes

Free ATS check

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