MedialakeAI
content management
CustomerSuccessExecutive
“Customer Success Executive at MedialakeAI. Skills: Customer Success Management, Sales, Client Relationship Management, Communication, Negotiation. Onboard new customers. Build relationships between customers and the support team”
Industry & Context.
What They're Looking For.
Must Have
Proven Work Experience as a Customer Success Manager, Sales or Similar role, understanding of the enterprise Saas sales cycle and best practices, Exceptional ability to communicate and foster a positive business relationships, Excellent communication and presentation skills, with the ability to tailor messaging to specific audiences., Ability to build relationships and navigate complex client conversations., Adept at negotiation and influencing client decisions., A self-motivated and results-oriented individual with a drive to succeed., A passion for learning new technologies and staying up-to-date with industry trends.
What You'll Do.
Onboard new customers
Build relationships between customers and the support team
Advising customers on how best to use the products or services provided
Collaborating with the design
or research and development departments of the company to determine how products and services could be made or modified to suit the needs of the customer
Selling and consulting on technologically and scientifically advanced products.
Using technical skills to demonstrate to potential customers the usefulness of the product or service and how it may suit the customer better than competing products.
Identifying and establishing new business
Giving demonstrations
training and presentations to help clients discover and understand products/services
Liaising with existing clients
proposals and quotations
Providing pre-sales and post-sales support
Negotiating contracts
Reviewing cost and sales performance writing reports and sales literature
Supporting other members of the sales team by training them in the uses of products/services attending trade exhibitions
conferences and meetings
Maintain accurate sales data and reports
providing insights to support strategic decision-making
Promote the value of the product and Assist in creating training courses and educational materials
How You'll Work.
Team & Collaboration
Build relationships between customers and the support team; Collaborating with the design, production, engineering, or research and development departments of the company to determine how products and services could be made or modified to suit the needs of the customer; Supporting other members of the sales team by training them in the uses of products/services attending trade exhibitions, conferences and meetings
Communication Scope
Exceptional ability to communicate and foster a positive business relationships; Excellent communication and presentation skills, with the ability to tailor messaging to specific audiences.
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