Carwow Group
Automotive
CustomerSuccessExecutive
“Customer Success Executive at Carwow Group. Skills: Customer Relationship Management, Sales Pipeline Management, Communication Skills. Manage a lead pipeline. Review car listings for accuracy”
Industry & Context.
What They're Looking For.
Must Have
Experience working within a target focused environment, managing a pipeline independently, Excellent communication skills, both written and verbal, A proactive and customer-focused approach, attention to detail and organizational skills, Ability to work independently and as part of a team, Comfort working with various communication channels, including phone, email, live chat, and SMS, Flexibility to work within the team's operating hours of 9 am-7 pm, Wednesday to Sunday (40 hours per week)
Nice to Have
Enthusiasm for the automotive industry
What You'll Do.
Manage a lead pipeline
Review car listings for accuracy
Provide expert advice and guidance
Explain the Carwow auction process
Handle negotiations & customer objections
Communicate effectively with sellers
Maintain accurate records of interactions
Contribute to overall performance
Collaborate with cross-functional teams
How You'll Work.
Team & Collaboration
Collaborate with cross-functional teams to provide insights and feedback
Communication Scope
Excellent communication skills, both written and verbal; Communicate effectively with sellers via phone, email, live chat, and SMS
Applying for this Customer Success Executive role?
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How to Apply on Ashby
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- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
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What do employees actually say about Carwow Group?
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