Carwow Group

Automotive

CustomerSuccessExecutive

Porto, Portugal FULL TIME Remote Friendly
The Brief

“Customer Success Executive at Carwow Group. Skills: Customer Relationship Management, Sales Pipeline Management, Communication Skills. Manage a lead pipeline. Review car listings for accuracy”

Industry & Context.

Automotive

What They're Looking For.

Must Have

Experience working within a target focused environment, managing a pipeline independently, Excellent communication skills, both written and verbal, A proactive and customer-focused approach, attention to detail and organizational skills, Ability to work independently and as part of a team, Comfort working with various communication channels, including phone, email, live chat, and SMS, Flexibility to work within the team's operating hours of 9 am-7 pm, Wednesday to Sunday (40 hours per week)

Nice to Have

Enthusiasm for the automotive industry

What You'll Do.

Manage a lead pipeline

Review car listings for accuracy

Provide expert advice and guidance

Explain the Carwow auction process

Handle negotiations & customer objections

Communicate effectively with sellers

Maintain accurate records of interactions

Contribute to overall performance

Collaborate with cross-functional teams

How You'll Work.

Team & Collaboration

Collaborate with cross-functional teams to provide insights and feedback

Communication Scope

Excellent communication skills, both written and verbal; Communicate effectively with sellers via phone, email, live chat, and SMS

Free ATS check

Applying for this Customer Success Executive role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Ashby

  • Ashby is a fast modern ATS — most applications take under 3 minutes.
  • The resume parser is strong; verify parsed experience dates and job titles.
  • Custom screening questions are often scored algorithmically — answer completely.
  • Location field affects geo-based screening; use your actual metro area.

ANONYMOUS · UNFILTERED

What do employees actually say about Carwow Group?

Real rants from real employees. Read before you apply.

Read Company Rants →