Fieldguide
Audit
CustomerSuccessEngineer,Audit
Neural analysis suggests this role is
optimal for Senior candidates.
“Customer Success Engineer, Audit at Fieldguide. Skills: Adoption, Value realization, Workflow excellence, Platform adoption, Audit standards translation, Audit efficiency improvement, Customer enablement, Practitioner-advisor. Own adoption and success for a portfolio of Fieldguide audit customers, with accountability for usage, outcomes, and long-term retention. Drive deep platform adoption across audit teams by actively working inside the product to configure workflows, templates, and engagemen”
What You'll Achieve.
End-user adoption; Workflow maturity; Measurable outcomes; Usage; Outcomes; Long-term retention; Audit efficiency; Consistency; Quality; Clear, provable value from the platform; Adoption KPIs; Retention KPIs; Customer outcomes KPIs; Platform usage KPIs
Industry & Context.
Troubleshooting real-world usage challenges; Identify usage gaps, inefficiencies, and risk signals, and proactively recommend improvements
What They're Looking For.
Must Have
5–10+ years of experience in public accounting (audit, assurance, or advisory), or audit methodology, audit innovation, or audit transformation roles, Deep understanding of the audit lifecycle, including planning, evidence collection, review, and engagement management, Experience supporting complex, multi-team audit environments and methodology rollouts, Highly comfortable working hands-on in software platforms, including configuring workflows and troubleshooting real-world usage challenges, Practitioner mindset, you advise, enable, and drive change rather than act as a support or relationship-only resource, Confident in leading training, enablement, and change management efforts with audit teams, Collaborative, outcomes-oriented, and comfortable operating in an evolving startup environment, Clear communicator who can engage credibly with audit practitioners, managers, and firm leadership
Nice to Have
technical curiosity, with interest in data models, permissions, configurations, and AI-powered workflows (LLMs or prompt creation experience is a plus), Relevant industry experience as a practitioner at an audit/advisory firm
What You'll Do.
Own adoption and success for a portfolio of Fieldguide audit customers
with accountability for usage
and long-term retention
Drive deep platform adoption across audit teams by actively working inside the product to configure workflows
and engagement structures
Translate audit standards
and best practices into scalable
repeatable Fieldguide workflows
Partner directly with audit teams to improve audit efficiency
and quality through better workflow design and execution
Lead customer enablement
and change management to help teams move away from legacy processes
and proactively recommend improvements
Serve as a practitioner-advisor—comfortably pushing customers toward better practices when needed
Collaborate cross-functionally with Product
and Implementation to provide real-world audit feedback and influence roadmap priorities
Support renewals and expansion by ensuring customers are realizing clear
provable value from the platform
Contribute to scalable success initiatives
and best-practice frameworks
Own and exceed KPIs related to adoption
How You'll Work.
Team & Collaboration
Collaborate cross-functionally with Product, Engineering, and Implementation to provide real-world audit feedback and influence roadmap priorities
Communication Scope
Clear communicator who can engage credibly with audit practitioners, managers, and firm leadership
Full Job Description
About Us Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. Put simply, we build software for the people who enable trust between businesses. We’re based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from anywhere. We're backed by top investors including Growth Equity at Goldman Sachs Alternatives, Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Elad Gil, and more. We value diversity — in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide’s team is inclusive, driven, humble and supportive. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth. As an early stage start-up employee, you’ll have the opportunity to build out the future of business trust. We make audit practitioners’ lives easier by bringing together up to 50% of their work and giving them better work-life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide. About the Role: As a Customer Success Engineer, Audit, you will own adoption, value realization, and workflow excellence for Fieldguide customers running audit engagements. This is a hands-on, product-native role designed for former audit practitioners and audit transformation experts. You will work directly inside the Fieldguide platform alongside audit teams to help them execute audits more efficiently, consistently, and at higher quality. This is not a traditional relationship management role. Success in this position is measured by end-
Applying for this Customer Success Engineer, Audit role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about Fieldguide?
Real rants from real employees. Read before you apply.