xponentiate

Healthcare Revenue Cycle Management

CustomerSuccessEngineer-AIProjects

Bengaluru, Karnataka, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Customer Success Engineer - AI Projects at xponentiate. Skills: Python development, AI-powered solutions, Voice bot development, Speech analytics. Design AI solutions. Develop AI solutions”

What You'll Achieve.

Improve efficiency; Optimize costs; Drive product delivery; Customer interaction analysis; Customer insights; Continuous improvement of AI systems

Industry & Context.

Healthcare Revenue Cycle Management
Problems you'll solve

Optimize costs; Troubleshoot technical issues

What They're Looking For.

Must Have

3-5 years of hands-on Python development experience, Experience with RESTful API development and integration, Manage database operations, including schema design, optimization, and queries using MySQL/MSSQL, Design, develop, and deploy cloud-based solutions, with a working knowledge of Azure/AWS/GCP deployments, Hands-on experience with Docker for application deployment and scaling, Experience with writing LLM prompts, and speech bot workflows, Hands-on experience with voice bot development and deployment, Working knowledge of speech analytics tools and platforms, Familiarity with AI/ML tools

Nice to Have

Advanced degree (M. Tech/MBA)

What You'll Do.

Integrate Contiinex products

Optimize voice bot workflows

Develop Python applications

Build speech analytics pipelines

Understand client requirements

Translate business requirements

Conduct technical demonstrations

Support pre-sales activities

Deploy voice bot solutions

Integrate voice bot solutions

Implement speech analytics tools

Configure Contiinex AI tools

Ensure seamless integration

Monitor performance metrics

Analyze performance metrics

Conduct quality assurance

Optimize model performance

Troubleshoot technical issues

Provide ongoing support

Implement feedback loops

How You'll Work.

Team & Collaboration

Collaborate and grow; Supports the team; Work closely with US & India Enterprise clients

Full Job Description

**About Contiinex** Contiinex is a fast-growing Agentic AI startup, building private-cloud platform for enterprises in Healthcare Revenue Cycle Management. Our Agentic AI solution help RCM and healthcare provider organizations improve efficiency, and optimize costs. We are looking for a team member who is eager to learn, collaborate, and grow someone who takes ownership, supports the team, and pushes themselves to get better every day. At Contiinex, you’ll have the chance to work on meaningful AI implementations and shape solutions for global enterprises. Website: Position: Customer Success Engineer - AI Projects Reporting To: Technical Manager Location: Bangalore, India **Role Overview** We are seeking a Customer Success Engineer with strong technical expertise in AI projects to drive product delivery of voice-enabled customer service solutions. The ideal candidate will have hands-on experience in BFSI (Banking, Financial Services & Insurance) or Healthcare sectors, with a proven track record of developing and deploying AI-powered customer service solutions. **Key Responsibilities:** P**roduct Development & Engineering** ● Design and develop AI-powered customer service solutions using Contiinex speech analytics and voice bot technologies ● Integrate Contiinex products into BFSI and Healthcare client eco-system ● Create and optimize voice bot workflows and attributes for customer interaction scenarios ● Develop Python-based applications and integrations for customer service automation ● Build and maintain speech analytics pipelines for customer interaction analysis **Client Engagement & Solution Design** ● Work closely with US & India Enterprise clients to understand their customer service requirements ● Translate business requirements into technical specifications for AI-powered solutions ● Conduct technical demonstrations and proof-of-concepts for prospective clients ● Support pre-sales & integration activities with technical expertise **Implementation & Integrati

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