Company
Healthcare
CustomerSuccessAssociate
Neural analysis suggests this role is
optimal for Entry candidates.
“Customer Success Associate. Skills: Customer relationships, Customer retention, Customer satisfaction, Value realization. Conduct product demonstrations. Install products”
Industry & Context.
Troubleshooting support
Open to travel, Working inside hospital wards, Night shifts occasionally
What They're Looking For.
Must Have
Graduation / Diploma, 0-2 years field operations/sales experience, Basic computer operation understanding
Nice to Have
Science / ITI preferred, Experience in hospital/healthcare segment, Experience working with startups, Prior experience with nurses/doctors
What You'll Do.
Conduct product demonstrations
Provide troubleshooting support
Perform site assessments
Communicate device requirements
Train healthcare professionals
Coordinate with remote team
Provide detailed updates
Establish relationships
Maintain relationships
How You'll Work.
Team & Collaboration
Remote team coordination
Communication Scope
Fluency in local languages
Full Job Description
## Responsibilities Conduct product demonstrations at hospitals to showcase the capabilities and benefits of the device. Product installation and provide troubleshooting support for devices. Perform site assessments and communicate device requirements to the remote team. Train healthcare professionals, including nurses and doctors, as well as patients, on the use of the Dozee device and the patient monitoring dashboard. Coordinate with the remote team, providing detailed updates on activities conducted during site visits. Establish and maintain strong relationships with healthcare professionals, ensuring effective communication and collaboration. Assist in ad hoc operational task, as required ## Desired Experience Graduation /Diploma ( Science / ITI preferred) 0-2 years of field operations/ field sales experience from healthcare or hospital industry. Open to travel within the city . Open to working inside hospital wards and work in night shifts- occasionally as required, Good communication skills and fluency in local languages Prior experience of working with nurses/doctors is preferred Candidate should have basic understanding of operating a computer Additional good-to-have(s) If you have experience in the hospital/ healthcare segment If you have experience in working with startups
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