Company

Healthcare

CustomerSuccessAssociate

₹4–6L ~AI est. Kochi, India CONTRACT
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Customer Success Associate. Skills: Customer relationships, Customer retention, Customer satisfaction, Value realization. Conduct product demonstrations. Install products”

Industry & Context.

Healthcare
Problems you'll solve

Troubleshooting support

Eligibility Requirements

Open to travel, Working inside hospital wards, Night shifts occasionally

What They're Looking For.

Must Have

Graduation / Diploma, 0-2 years field operations/sales experience, Basic computer operation understanding

Nice to Have

Science / ITI preferred, Experience in hospital/healthcare segment, Experience working with startups, Prior experience with nurses/doctors

What You'll Do.

Conduct product demonstrations

Provide troubleshooting support

Perform site assessments

Communicate device requirements

Train healthcare professionals

Coordinate with remote team

Provide detailed updates

Establish relationships

Maintain relationships

How You'll Work.

Team & Collaboration

Remote team coordination

Communication Scope

Fluency in local languages

Full Job Description

## Responsibilities Conduct product demonstrations at hospitals to showcase the capabilities and benefits of the device. Product installation and provide troubleshooting support for devices. Perform site assessments and communicate device requirements to the remote team. Train healthcare professionals, including nurses and doctors, as well as patients, on the use of the Dozee device and the patient monitoring dashboard. Coordinate with the remote team, providing detailed updates on activities conducted during site visits. Establish and maintain strong relationships with healthcare professionals, ensuring effective communication and collaboration. Assist in ad hoc operational task, as required ## Desired Experience Graduation /Diploma ( Science / ITI preferred) 0-2 years of field operations/ field sales experience from healthcare or hospital industry. Open to travel within the city . Open to working inside hospital wards and work in night shifts- occasionally as required, Good communication skills and fluency in local languages Prior experience of working with nurses/doctors is preferred Candidate should have basic understanding of operating a computer Additional good-to-have(s) If you have experience in the hospital/ healthcare segment If you have experience in working with startups

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