Company
healthcare
CustomerSuccessAssociate
Neural analysis suggests this role is
optimal for Entry candidates.
“Customer Success Associate. Skills: Product demonstrations, Troubleshooting support, Training healthcare professionals. Conduct product demonstrations. Product installation”
Industry & Context.
Troubleshooting support
Open to travel within the city, Open to working inside hospital wards, work in night shifts- occasionally as required
What They're Looking For.
Must Have
Graduation / Diploma, 0-2 years of field operations/ field sales experience from healthcare or hospital industry, basic understanding of operating a computer
Nice to Have
Science / ITI preferred, Prior experience of working with nurses/doctors, experience in the hospital/ healthcare segment, experience in working with startups
What You'll Do.
Conduct product demonstrations
Provide troubleshooting support
Perform site assessments
Communicate device requirements
Train healthcare professionals
Coordinate with remote team
Establish relationships
Maintain relationships
Assist in ad hoc operational tasks
How You'll Work.
Team & Collaboration
Communicate device requirements to the remote team; Coordinate with the remote team; Providing detailed updates on activities conducted during site visits; Ensure effective communication and collaboration
Communication Scope
Good communication skills; fluency in local languages
Full Job Description
## Responsibilities Conduct product demonstrations at hospitals to showcase the capabilities and benefits of the device. Product installation and provide troubleshooting support for devices. Perform site assessments and communicate device requirements to the remote team. Train healthcare professionals, including nurses and doctors, as well as patients, on the use of the Dozee device and the patient monitoring dashboard. Coordinate with the remote team, providing detailed updates on activities conducted during site visits. Establish and maintain strong relationships with healthcare professionals, ensuring effective communication and collaboration. Assist in ad hoc operational task, as required ## Desired Experience Graduation /Diploma ( Science / ITI preferred) 0-2 years of field operations/ field sales experience from healthcare or hospital industry. Open to travel within the city . Open to working inside hospital wards and work in night shifts- occasionally as required, Good communication skills and fluency in local languages Prior experience of working with nurses/doctors is preferred Candidate should have basic understanding of operating a computer Additional ## good-to-have(s) If you have experience in the hospital/ healthcare segment If you have experience in working with startups
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