Creditstar

Fintech

CustomerSuccessAssociate

€21–28k ~AI est. Tallinn, Harju County, Estonia FULL TIME
The Brief

“Customer Success Associate at Creditstar. Support customers across chat, email, and other support. Help users understand how the card works”

Industry & Context.

Fintech
Problems you'll solve

Problem-solving skills

What They're Looking For.

Must Have

Excellent communication skills in Estonian, Excellent communication skills in English

Nice to Have

Recent graduate, Early in career

What You'll Do.

Support customers across chat

Help users understand how the card works

Handle customer questions with clarity

Spot recurring issues and share feedback

Help improve internal processes

Represent the voice of the customer

Work closely with a growing team

How You'll Work.

Team & Collaboration

Growing team across customer success, product, compliance and operations

Communication Scope

Clarity; Empathy; Confidence

Free ATS check

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