CustomerSuccessAssociate

Make Your Mark in this exciting opportunity to work at Australia’s leading data centres. * Fantastic opportunity to enter the rapidly growing Data Centre industry * Join a collaborative team in a detail-focused customer success role * Tailored CDC Academy and hands-on training provided **About us:** Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities. Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, including an expansion into WA, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks. At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team. Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow. **About the role:** As the Customer Success Associate, you will support the successful delivery of customer requirements across CDC’s Customer Success function. Working closely with Customer Success Managers, your role will focus on customer coordination, reporting, administrative support and day-to-day service delivery activities to ensure a high standard of support across customer accounts. This role acts as an important touchpoint between internal and external stakeholders, helping to maintain strong customer relationships and support operational outcomes. This is a hands-on, detail-focused position within a fast-paced, technical environment. You’ll assist with reporting, compliance activities,