Saviynt
Identity Security
CustomerSuccessAIArchitect
“Customer Success AI Architect at Saviynt. Skills: AI Strategy, Workflow Design, Automation, Data Utilization. Identify and prioritize AI use cases. Design and implement AI-driven workflows”
What You'll Achieve.
Adoption and utilization rate of AI-driven workflows; Improvement in field productivity and efficiency; Successful integration of AI capabilities; Reduction in manual processes; Improvement in data quality
Industry & Context.
Complete security & privacy literacy and awareness training, Review, understand, and adhere to Information Security/Privacy Policies and Procedures
What They're Looking For.
Must Have
5-8 years of progressively responsible experience across RevOps, GTM systems, software engineering, or technical roles in B2B SaaS, hands-on experience with AI/ML, LLMs, and automation frameworks, Deep experience with Salesforce and modern GTM tech stacks, technical skills (e. g. , Python, APIs, integrations, data workflows), Proven ability to design and deploy AI-driven solutions in business environments, understanding of Customer Success processes and revenue operations, Ability to translate business problems into scalable technical solutions, Experience working cross-functionally with business and technical stakeholders, Highly autonomous, self-directed, and comfortable operating as a senior individual contributor, Curiosity and passion for applying AI to real-world business problems
What You'll Do.
Identify and prioritize AI use cases
Design and implement AI-driven workflows
Build and scale automation layers
Leverage Customer data for AI insights
How You'll Work.
Team & Collaboration
Partnering with Revenue Operations; Partnering with Enterprise Systems; Partnering with Architecture teams; Working cross-functionally with business stakeholders; Working cross-functionally with technical stakeholders
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