Servicios Amazon Web Services Chile Limitada

Technology

CustomerSolutionsManager(CSM),PublicSectorChile

$48000–72000k ~AI est. Providencia, Santiago Metropolitan Region, Chile FULL TIME
The Brief

“Customer Solutions Manager (CSM), Public Sector Chile at Servicios Amazon Web Services Chile Limitada. Skills: Cloud transformation, Customer success, Program management. Help customers realize sustained business value. Accelerate cloud transformation journey”

What You'll Achieve.

Realize sustained business value; Accelerate cloud transformation; Deliver outcomes for customer

Industry & Context.

Technology
Problems you'll solve

Solve complex problems; Solve challenging problems

What They're Looking For.

Must Have

5+ years leading large-scale programs, Experience using English communication skills, 3+ years customer-facing work, Experience leading transformation project teams

Nice to Have

AWS or other cloud certification, Knowledge of software development lifecycle, Experience coordinating between project teams, PMP or SCRUM/Agile, SAFe certification

What You'll Do.

Help customers realize sustained business value

Accelerate cloud transformation journey

Guide customers along cloud journey

Ensure AWS teams work effectively

Deliver outcomes for the customer

Shepherd customers through AWS adoption

Guide customers through operational aspects

Guide customers through educational aspects

Guide customers through governance aspects

Interface with customer and AWS leadership

Drive collaboration between account groups

Plan major workload migrations

Support major workload migrations

Think big on customer challenges

Invent on customer challenges

Take ownership on customer challenges

Bring best of AWS to customers

Proactively help solve customer challenges

Define strategic opportunities

Drive digital transformation

Drive business agility

How You'll Work.

Team & Collaboration

Customer and AWS leadership; Core account groups; Product/engineering teams; Customer teams; Internal AWS teams

Communication Scope

English communication skills

Process & Methodology

Program management, Agile

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