AWS EMEA SARL
Technology
CustomerSolutionsManager,AWSEuropeNorth
“Customer Solutions Manager, AWS Europe North at AWS EMEA SARL. Skills: Customer Success, Cloud adoption, Value realization, Technical guidance. Guide customers along cloud journey. Ensure AWS teams work together”
What You'll Achieve.
Deliver measurable value; Drive customer value realization; Accelerate delivery; Scale execution
Industry & Context.
Problem-solving abilities; Identify risks
What They're Looking For.
Must Have
3+ years customer-facing technology roles, Experience leading customer initiatives, Working knowledge multiple technology domains, Ability participate customer technical discussions, Proficiency solution architecture concepts, Written and verbal communication skills
Nice to Have
Engineering, information technology, or program management background, AWS Solutions Architect Associate certification, AWS AI Practitioner certification, Experience building business cases, Demonstrated understanding industry-specific technical challenges, Experience using AI and automation tools
What You'll Do.
Guide customers along cloud journey
Ensure AWS teams work together
Deliver outcomes for customer
Leverage experience cloud transformations
Shepherd customers through AWS adoption
Guide customers operational
Translate requirements into adoption roadmaps
Deliver measurable value
Interface with customer and AWS leadership
Drive collaboration between core groups
Plan major workload initiatives
Support major workload initiatives
Translate strategic initiatives into actions
Work backwards from customer milestones
Execute education plans
Align roadmaps to business outcomes
Support Executive Briefing Sessions
Support go-live events
Drive customer value realization
Ensure adoption leads to measurable outcomes
Leverage emerging technologies
Build mechanisms that scale execution
Take ownership customer challenges
Bring best of AWS to customers
Proactively solve customer challenges
Evangelize AWS services
Influence customers to adopt services
Contribute day-to-day management customer adoption
How You'll Work.
Team & Collaboration
Cross-functional stakeholders; Customer leadership; AWS leadership; Sales teams; Support teams; Solutions Architecture teams; Professional Services teams; Product teams; Engineering teams; Customer teams; Virtual teams
Communication Scope
Written communication; Verbal communication; Presentations; Executive presentations
Process & Methodology
Program delivery, Roadmap development, Change management
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