Bristol Myers Squibb
CustomerSolutionsManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Solutions Manager at Bristol Myers Squibb. Skills: Customer Solutions Manager, local market expert, data-driven decisions. Executing marketing activities in the country. Serve as local market expert”
What You'll Achieve.
increase customer impact; optimize our performance; maximize business opportunities
Industry & Context.
find solutions on how to mitigate challenges; drive opportunities
at least 30% of the time spent on external activities
What They're Looking For.
Must Have
Expertise in Customer Journeys (Patients, HCPs, Payors & Policymakers), Able to deliver against Performance Objectives, Positive mindset, Have shown ability to adapt to changes, Working in the pharma industry, or have knowledge about the pharma environment in the local country, Proficient in English, knowing at least one of the Nordic languages, Bachelor`s degree
Nice to Have
advanced degree (MBA, MSc, PhD) a plus, Experience from pharma industry is positive but not absolute for the position
What You'll Do.
Executing marketing activities in the country
Serve as local market expert
Analyze market potential
Evaluate and optimize customer impact
Understand local patient flow
Uncover local barriers
How You'll Work.
Team & Collaboration
Work closely with the Nordic Brand Leads; Work closely with the cross-functional team; collaborate across multifunctional teams
Communication Scope
Excellent Communication and interpersonal abilities
Process & Methodology
prioritize multiple projects
Full Job Description
**Working with Us** Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: [careers.bms.com/working-with-us](https://careers.bms.com/working-with-us). **The Customer Solutions Manager (CSM)** is operational, responsible for executing marketing activities in countries, and feeds the marketing team with local insights and opportunities. This role serves as experts in the local market and are able to use insight including real-world data, and quantitative and qualitative research to analyze the market and by that take data-driven decisions. The CSM should complement the TAS’s by engaging with thought leaders and other important external stakeholders possessing a deep understanding of the customer and patient journeys. The role is office based, with an expectation of at least 30% of the time spent on external activities to get a broad understanding of the oncology landscape within the country. The Customer Solution Manager reports to the Nordic Marketing Strategy Lead. **Key responsibilities** * Operational role, responsible for executing marketing activities in the country * Serve as the local market expert, gaining insight and understanding of the evolving oncology market i
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