FORT Robotics
Robotics
CustomerSolutionsEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“Customer Solutions Engineer at FORT Robotics. Skills: Systems engineering, Field applications, Technical integration, CAN bus protocols, API integration, Functional safety standards, Customer-facing technical role. Enabling the successful integration of FORT products into customer robotic systems and platforms. Serving as FORT's primary technical presence at customer sites”
What You'll Achieve.
Ensuring customers achieve full functional and safety compliance with FORT's control systems; Protecting people, data, and machines
Industry & Context.
Resolving implementation challenges
Travel to customer sites (up to 25%), Occasional international travel
What They're Looking For.
Must Have
Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or related field, 3+ years in systems engineering, field applications, or technical integration in robotics or industrial automation, Hands-on experience with CAN bus protocols and API integration in industrial contexts, Working knowledge of electrical systems, control schematics, and functional safety standards, Ability to travel up to 25%, including occasional international travel
Nice to Have
Experience integrating wireless control or E-Stop systems into mobile robotics platforms, Familiarity with ROS, PLC-based systems, or industrial protocols (EtherNet/IP, Modbus)
What You'll Do.
Enabling the successful integration of FORT products into customer robotic systems and platforms
Serving as FORT's primary technical presence at customer sites
Guiding integration design
Resolving implementation challenges
Ensuring customers achieve full functional and safety compliance with FORT's control systems
Traveling to customer sites to support integration of FORT wireless E-Stop and remote-control products into AGVs
and custom automation platforms
Conducting integration design reviews
and technical walkthroughs with customer engineering teams
Advising on integration architecture
Applying functional safety principles to validate safety-rated system designs
Delivering remote integration support as needed to FORT customers
Producing field reports
and configuration documentation for internal and customer use
How You'll Work.
Team & Collaboration
Conduct integration design reviews, site assessments, and technical walkthroughs with customer engineering teams
Communication Scope
Effective interpersonal communication
Full Job Description
In today's dynamic worksites, seamless collaboration between people and machines is essential. FORT's platform ensures safe, secure, and dynamic control that surpasses legacy systems and next-generation AI capabilities. While autonomous machines offer significant advantages, they also introduce new safety challenges. FORT addresses these concerns by providing solutions such as the Wireless E-Stop, which allows operators to instantly stop any machine from a safe distance, enhancing safety during emergencies. Additionally, FORT's Safe Remote Control enables operators to manage heavy machinery remotely, reducing the risk of accidents and improving visibility. By ensuring communications integrity across any network, FORT empowers customers to protect their most valuable assets—people, data, and machines—ensuring they remain safe and secure. The Customer Solutions Engineer is a customer-facing technical role responsible for enabling the successful integration of FORT products into customer robotic systems and platforms. This engineer will serve as FORT's primary technical presence at customer sites, guiding integration design, resolving implementation challenges, and ensuring customers achieve full functional and safety compliance with FORT's control systems. This is a high-impact, high-visibility position that requires strong technical depth, effective interpersonal communication, and the ability to operate independently in fast-paced industrial environments. Key Responsibilities Travel to customer sites (up to 25%) to support integration of FORT wireless E-Stop and remote-control products into AGVs, AMRs, and custom automation platforms Conduct integration design reviews, site assessments, and technical walkthroughs with customer engineering teams. Advise on integration architecture, including CAN bus topology, wiring schematics, and API-based software integration. Apply functional safety principles to validate safety-rated system designs Deliver remote integration sup
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