Agicap

Customer Solutions

CustomerSolutionsConsultant-Italy

€32–35k Milan, Italy FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Customer Solutions Consultant - Italy at Agicap. Skills: Customer success, Product expertise, Customer advocacy. Manage portfolio customers. Drive product adoption”

Industry & Context.

Customer Solutions

What They're Looking For.

Must Have

Native in Italian, Fluent English

What You'll Do.

Manage portfolio customers

Drive product adoption

Improve customer tool set-up

Become a product expert

Maximise customer value

Maximise customer ROI

Act as enabler for internal knowledge transfer

Develop understanding of customer needs

Act as advocate for customers

Identify growth opportunities within portfolio

Ensure customers reach business objectives

How You'll Work.

Team & Collaboration

Work closely with Commercial Account Managers; Cooperate closely with adjacent teams

Full Job Description

## Description About Agicap Created in Lyon in 2016 by three French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 8000 customers, 650 employees and fast revenue growth (7x between 2021 and 2024). Agicap is part of the French Tech 120, rewarding the most promising startups in France. Agicap allows Finance teams of Mid-Market companies to efficiently manage and forecast their cash, pay their suppliers and get paid. By combining a Treasury Management System, and Accounts Payable and Accounts Receivable solutions into a single platform, Agicap aims at becoming the next leading Treasury Management platform for mid-market companies. We have raised €145M since our creation, with prestigious VC funds including AVP, Greenoaks, Partech and BlackFin, with a last round in November 2024. These additional resources further fuel our product innovation, allowing us to grow significantly and accelerate our international expansion across the world. We believe our success comes from our highly passionate and dedicated teams, committed to building a company where people can grow and build their careers. We are constantly looking for great talents, aiming for excellence and ready to join our ambitious adventure! ## What you will do Manage our portfolio customers to drive product adoption Dive deep into Treasury and Corporate finance workflows to continuously improve our customers’ tool set-up Become a product expert and use this to maximise the value and ROI that customers get out of our product as well as to act as an enabler for internal knowledge transfer Develop a strong understanding of customer needs and act as an advocate for our customers into the organisation Work closely with our Commercial Account Managers to identify growth opportunities within your portfolio Cooperate closely with adjacent teams to ensure our customers reach their desired business objectives ## What you need to succeed Strong academic background with a degree in finance, economi

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