KONE
Elevator and Escalator
CustomerSolutionEngineering(CSE)-ModernizationEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Solution Engineering (CSE) - Modernization Engineer at KONE. Skills: Customer solution engineering, Modernization engineering, Product planning. Identify optimal KONE product for customer needs. Select correct product platform for offer”
Industry & Context.
Analytical thinking
What They're Looking For.
Must Have
Bachelor's degree in Mechanical and Electrical Engineering, 1 to 2 years of experience in AutoCAD, Proficient with MS Office Word, Excel, and PowerPoint
Nice to Have
3-5 years of experience in the elevator industry, Experience in elevator/escalator partial modernization projects, Excellent technical understanding of elevator, escalator, and Advanced People Flow solutions
What You'll Do.
Identify optimal KONE product for customer needs
Select correct product platform for offer
Ensure offer is competitive
Understand material and service costs
Responsible for correct product costings
Create detailed custom product plans
Create product specifications for corporate materials
Create product specifications for local materials
Perform non-standard energy calculations
Perform simple traffic analyses
Accountable for technical site surveys
Accountable for technical content of order
Coordinate product lead times
Ensure proposed product can be installed
Ensure installation cost and work effort are part
Ensure planned product fulfills lifecycle needs
Identify deviations from standard maintenance
Ensure resolutions are found for maintenance deviations
Ensure proposed product fulfills local codes
Ensure proposed product fulfills safety requirements
Ensure alignment with environmental regulations
Ensure planned product complies with KONE's Engineering Policy
Provide content for pre-booking reviews
Execute activities for holistic product planning
How You'll Work.
Team & Collaboration
Collaborate with Supply Line; Collaborate with other teams; Collaborate with SL Engineering team; Collaborate with corporate; Collaborate with local sourcing; Collaborate with Front Lines; Collaborate with sales; Collaborate with installation; Collaborate with maintenance; Collaborate with project management; Collaborate with global colleagues
Communication Scope
English communication; Influencing skills
Full Job Description
As the world’s cities grow more complex, moving easily and safely becomes even more important. At KONE, we work together to make cities better places to live. Creating urban flow requires talent and ambition. Put yourself in the driver’s seat. Your career is a journey, and how you travel makes a difference. **_It 's time to make a move. Join our flow._** We are looking for a Modernization Engineer to be part of our Customer Solution Engineering Department which will be based in the KONE Head Office in Istanbul and reporting to the CSE Team Leader – Modernization based in Istanbul. This role is responsible for identifying the best KONE products to meet customer needs in non-standard and modernization cases. It involves selecting the right product platform, collaborating with the Supply Line and other teams to ensure accurate costing for materials and services, and managing product lead times. Additionally, the role will create product specifications and coordinate between corporate, local sourcing, and Front Lines to deliver optimal solutions. This is a great opportunity to join a team of professionals. If you feel you have what it takes for this role, then apply for this opportunity! **_General Responsibilities:_** **Collaboration with sales** * Responsible for finding the optimal KONE product to meet the customer’s needs for non-standard Special Engineering requirements. * Selects the correct product platform on which to make the offer and ensures the offer is Competitive. **Product planning – Costing** * Involves Supply Line, installation, maintenance, and project management to understand both the materials and the service cost of the product when needed * Responsible for correct product costings in non-standard cases, both for corporate and local Materials **Product planning – Specs** * Accountable for detailed, custom product plans for non-standard cases (collaborates with the SL Engineering team when needed) * Creates product specifications for corporate materi
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