CustomerSolutionEngineer

At Optimove, we believe people are capable of more than a single job description. You’re not hired just to fill a position- you’re empowered to shape it, grow it, and make it your own. We call this being Positionless. And Positionless isn’t just our culture. It’s our product. Optimove is the creator of Positionless Marketing, an AI-powered platform that gives every marketer the power to analyze, create, launch, and optimize independently. The result is faster execution, deeper personalization, and 88% greater campaign efficiency. Recognized as a Visionary in Gartner’s Magic Quadrant, we partner with leading brands like Sephora, Staples, and Entain. Today, more than 550 Optimovers across NYC, London, Tel Aviv, Scotland, Brazil, Estonia, and beyond are building the future of marketing together, in an environment that actively encourages ownership and growth, with two out of every three managers promoted from within. If you’re looking for a place where you can do more, be more, come grow with us. The Solutions Engineer role in the Customer org is a unique hybrid of engineering, consulting, and customer-facing responsibilities. It requires an understanding of our client’s marketing goals and tailoring solutions to achieve those goals. The Solutions Engineer is responsible for advising on efficiently integrating Optimove's products with our clients’ internal systems and 3rd parties’ systems. They will be responsible for interacting with clients, partners, and internal teams, including Customer Success, Data Science, Professional Services, Product, and R&D, to ensure that clients have the solutions needed to successfully work with the Optimove platform. The ideal candidate is highly detail-oriented with a hands-on approach, tech-savvy, and organized. They possess excellent communication and customer-facing skills and have a passion for excellence, innovation, and success. They thrive on investigating and troubleshooting technical issues, using their problem-solving abilit