CustomerServicesSoftwareEngineer

**The Opportunity** We're looking for a **Customer Services Software Engineer** to help customers get the most from cutting-edge defence technology that protects the territory and airspace of NATO countries and their allies. This role is ideal for a software engineer who enjoys solving complex technical problems, working directly with customers and getting hands-on with existing codebases and live systems. You'll work closely with experienced engineering teams, develop deep knowledge of our products, and play a key role in supporting innovative surveillance, sensing and tracking technologies deployed around the world. As a Customer Support Engineer, you'll be hands-on with debugging complex existing software systems, primarily in C++ and Linux environments and play a key role in customer success through troubleshooting with occasional international travel. **Who We Are** OpenWorks is a rapidly growing business operating globally with a passion for exceptional engineering and building on a legacy of defence innovation in the North East of England. Our products provide ultra-high performance, real-time detection, tracking, identification and targeting of dynamic aerial threats. They have been deployed internationally to protect high profile military and civilian assets, and contribute towards the defeat of nuisance, misguided and maliciously deployed drones during operations. We are very proud to have supported a wide range of law enforcement and military operators, protecting many of the most high profile sites and individuals around the world. The amazing things we do are only possible because of a dedicated and passionate team. **Why You'll Love Working With Us** Join a high-energy, collaborative team where great ideas thrive, challenges are embraced, and people genuinely love what they do. Here’s what our benefits have to offer: **Rewarding Success** \- Competitive salary and bonus package, with performance**bonuses of up to 25%** and clear opportunities for caree