Five Star Call Centers

Customer Service

CustomerServiceTemporaryMonFri

$0–0k Cleveland, Ohio TEMPORARY Remote Friendly
The Brief

“Customer Service - Temporary Mon-Fri at Five Star Call Centers. Manage inbound calls. Follow communication scripts”

Industry & Context.

Customer Service
Eligibility Requirements

Bring Your Own Device, Verified internet service, Dedicated work area, Dual monitors required, USB DSP headset, No Chromebooks, No netbooks, No tablets, Laptop or desktop required, Up-to-date antivirus, Firewall enabled, Hardwired to modem/router, No Wi-Fi, No extenders

What They're Looking For.

Must Have

3-6 months customer service experience, 3-6 months call center experience, Basic computer skills, Must be 18 years of age, Background check required

Nice to Have

Customer support experience preferred, Office background experience a plus

What You'll Do.

Follow communication scripts

Identify customer needs

Access company resources

Access client resources

Handle calls accurately

Change tasks efficiently

Cross train as requested

How You'll Work.

Communication Scope

Phone communication; Verbal communication; Active listening

Free ATS check

Applying for this Customer Service - Temporary Mon-Fri role?

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How to Apply on Lever

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