Five Star Call Centers
Call Center
CustomerServiceTemporaryMonFri
“Customer Service - Temporary Mon-Fri at Five Star Call Centers. Answer telephone calls from customers. Provide high-quality service”
Industry & Context.
Bring Your Own Device (BYOD), No Chromebooks, netbooks, or tablet, No Wi-Fi or extenders
What They're Looking For.
Must Have
Basic computer skills, Must be 18 years of age, Verified internet service, Established dedicated work area, Processor: Intel® Core™ i5-8250U Series or greater, Memory: 8GB on Windows 10 or 11 64 bits, Screen Resolution: 1280x768 or higher, Dual monitors required, USB DSP headset, Must be a laptop or a desktop, Up-to-date antivirus software installed, Firewall must be enabled, Must be hardwired to modem or router
Nice to Have
3-6 months customer service experience, 3-6 months call center experience, Office background experience a plus
What You'll Do.
Answer telephone calls from customers
Provide high-quality service
Assist clients with inquiries
Manage large amounts of inbound calls
Follow communication scripts
Identify customers' needs
Research and provide solutions
Access company and client resources
Handle the call accurately
Seize opportunities to upsell products
Change from one task to another
Be available at your desk
Maintain punctuality and attendance
Remain positive and professional
Cross train as requested
How You'll Work.
Communication Scope
Verbal communication skills; Active listening
Applying for this Customer Service - Temporary Mon-Fri role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Five Star Call Centers?
Real rants from real employees. Read before you apply.