Five Star Call Centers

Customer Service

CustomerServiceTemporaryMonFri

$0–0k Bulgaria TEMPORARY Remote Friendly
The Brief

“Customer Service - Temporary Mon-Fri at Five Star Call Centers. Answer telephone calls from customers. Provide high-quality service”

Industry & Context.

Customer Service
Eligibility Requirements

Bring Your Own Device

What They're Looking For.

Must Have

18 years of age, Basic computer skills, Verified internet service, Established dedicated work area, Dual monitors required, USB DSP headset, Laptop or desktop, Up-to-date antivirus software, Firewall must be enabled, Hardwired to modem or router

Nice to Have

3-6 months customer service experience, 3-6 months call center experience, 3-6 months office background experience

What You'll Do.

Answer telephone calls from customers

Provide high-quality service

Assist clients with inquiries

Manage large amounts of inbound calls

Follow communication scripts

Identify customers' needs

Research and provide solutions

Access company and client resources

Handle the call accurately

Seize opportunities to upsell products

Change from one task to another

Remain positive and professional

Cross train as requested

How You'll Work.

Communication Scope

Phone communication; Verbal communication; Active listening

Free ATS check

Applying for this Customer Service - Temporary Mon-Fri role?

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How to Apply on Lever

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  • The cover letter field is optional but visible to reviewers — use it to differentiate.
  • Referral codes from employees can significantly boost visibility of your application.

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