Amcor

CustomerServiceSupervisor

$75–110k ~AI est. United States FULL TIME
The Brief

“Customer Service Supervisor at Amcor. Skills: Customer success, Team leadership. Align team resources. Coach team”

What You'll Achieve.

Maximize customer experience; Maximize employee experience; Meet customer needs; Drive business results

Industry & Context.

Problems you'll solve

Root cause analysis

Eligibility Requirements

5% domestic travel, Ability to sit 100%, Ability to communicate 100%, Ability to move 50%, Ability to work on computer 100%

What They're Looking For.

Must Have

7-12 direct reports

What You'll Do.

Build organizational capability

Visit customer facilities

Oversee order management

Support complex service models

Serve as first point of escalation

Develop understanding of department metrics

Seek continuous improvement opportunities

How You'll Work.

Team & Collaboration

Partnering with sales; Collaboration with other functional areas

Communication Scope

Customer facing presentations

Free ATS check

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