Lifted

health, wellness, nutrition, and personal care products

CustomerServiceSpecialistsfluentinJapanese

₹12–18L ~AI est. Taipei, TW CONTRACT Remote Friendly
The Brief

“Customer Service Specialists fluent in Japanese at Lifted. Skills: Customer service, Customer support. Provide customer support in Japanese. Provide customer support in English”

Industry & Context.

health, wellness, nutrition, and personal care products
Problems you'll solve

Problem-solving skills

Eligibility Requirements

Available to work any assigned shift

What They're Looking For.

Must Have

Fluent in Japanese and English, Prior experience in customer service, Prior experience in contact center, Prior experience in customer support roles, Windows 11 Pro (25H2 or newer), macOS Sequoia/Tahoe or newer, Full-disk encryption enabled, Active antivirus/EDR software, Firewall protection enabled, Secure Boot enabled, System Integrity Protection enabled

What You'll Do.

Provide customer support in Japanese

Provide customer support in English

Resolve customer inquiries efficiently

Resolve customer inquiries professionally

Follow Standard Operating Procedures

Follow internal guidelines

Accurately document customer interactions

Accurately document customer resolutions

Maintain adherence to data security

Maintain adherence to confidentiality requirements

Collaborate with internal teams

How You'll Work.

Team & Collaboration

Internal teams

Free ATS check

Applying for this Customer Service Specialists fluent in Japanese role?

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