Lifted
E-Commerce
CustomerServiceSpecialistsfluentinJapanese
“Customer Service Specialists fluent in Japanese at Lifted. Provide customer support in Japanese. Provide customer support in English”
Industry & Context.
Problem-solving skills
Windows 11 Pro (25H2 or newer), MacOS Sequoia/Tahoe or newer, Full-disk encryption enabled, Active antivirus/EDR software, Firewall protection enabled, Secure Boot enabled, System Integrity Protection enabled, Available to work any assigned shift
What They're Looking For.
Must Have
Fluent in Japanese and English, Prior customer service experience, Prior contact center experience, Prior customer support experience, Comfortable working in performance-driven environment
What You'll Do.
Provide customer support in Japanese
Provide customer support in English
Resolve customer inquiries efficiently
Resolve customer inquiries professionally
Follow Standard Operating Procedures
Follow internal guidelines
Document customer interactions accurately
Document customer resolutions accurately
Maintain data security adherence
Maintain confidentiality adherence
Collaborate with internal teams
How You'll Work.
Team & Collaboration
Collaborate with internal teams
Applying for this Customer Service Specialists fluent in Japanese role?
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ANONYMOUS · UNFILTERED
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