Greif

CustomerServiceSpecialistwithInsideSalesFocus

€38–52k ~AI est. Vreeland, North Holland, Netherlands FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Customer Service Specialist with Inside Sales Focus at Greif. Skills: Inside sales, Customer service, Upselling, Cross-selling. Manage daily operations. Manage customer accounts”

What You'll Achieve.

Grow customer accounts; Grow customer margin; Meet customer budget

Industry & Context.

Problems you'll solve

Price analysis; Forecasting

What They're Looking For.

Must Have

Experience in sales, Sales administration experience, Customer development experience, Proficiency in business systems, Proficiency in Microsoft Office, Experience working within a CRM system, Ability to build internal relationships, Ability to build external relationships, Ability to handle change

Nice to Have

Relevant education in administration, Equivalent education

What You'll Do.

Manage daily operations

Manage customer accounts

Follow up on customer visits

Report on customer visit actions

Support larger quotes

Improve role processes

Improve team processes

Collaborate with departments

Collaborate with factories

Participate in trainings

Participate in meetings

How You'll Work.

Team & Collaboration

Sales colleagues; Customer service colleagues; Other departments; International factories

Communication Scope

Dutch communication; English communication

Full Job Description

**Greif** is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries. With a commitment to legendary customer service, operational excellence, and global sustainability, **Greif** packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders. Learn more about the company's **Customized Polymer** , **Sustainable Fiber** , **Durable Metal** , and **Integrated Solutions** at **www.greif.com** and follow **Greif** on Instagram and LinkedIn. **OUR VISION:** Being the customer service company in the world. **OUR PURPOSE:** Creating packaging solutions for life’s essentials. **Job Requisition #:** 034360 Customer Service Specialist with Inside Sales Focus (Open) **Job Description:** Voor ons team in het mooie Vreeland zoeken we een klantenservicespecialist die (nieuwe) klanten ondersteunt bij hun bestellingen, analyses maakt van prijzen en prognoses, maar ook ondersteunt bij upselling en crossselling aan bestaande klanten. In deze interessante rol werk je nauw samen met de verkoop- en klantenservicecollega's om onze visie te realiseren – het beste klantenservicebedrijf ter wereld te zijn. **Belangrijke taken en activiteiten:** * Het beheren van dagelijkse zaken (bestellingen, claims, itemcreatie, facturatie, enz.) * Verantwoordelijk voor het klantbeheer van de toegewezen klanten (groei, marge, budget, enz.) * Onderhoud van prijslijsten * Het maken van offertes * Naar aanleiding van klantenbezoek het opvolgen, rapporteren van de daaruit voortvloeiende akties * Ondersteuning geven bij grotere offertes binnen het team * Medeverantwoordelijk voor voortdurende verbeteringen binnen jouw rol en die binnen het team * Samenwerken met andere afdelingen en fabrieken binnen Greif (Internationaal). * Helpt bij het trainen van nieuwe collega’s van het Customer Service-team. * Deelnemen aan

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