PERGOLUX
E-Commerce
CustomerServiceSpecialist(USMarket)
“Customer Service Specialist (US Market) at PERGOLUX. Skills: Customer support, Order management, Product expertise. Deliver responsive, professional assistance. Resolve inquiries and service issues”
What You'll Achieve.
Maintain high standards of service; Impact customer retention; Impact brand reputation
Industry & Context.
Solution-oriented mindset; Troubleshooting
What They're Looking For.
Must Have
2 - 4 years of experience in customer service, Exceptional written and verbal communication skills in English, Tech-savvy mindset, Organizational skills, Ability to multitask effectively
Nice to Have
Experience in e-commerce or home improvement
What You'll Do.
professional assistance
Resolve inquiries and service issues
Manage the full order lifecycle
Coordinate with logistics partners
Resolve delivery delays
Provide expert advice
Provide first-level technical troubleshooting
Maintain meticulous records
Document customer data and case histories
Collaborate with Sales teams
Collaborate with Technical teams
Provide feedback for improvements
How You'll Work.
Team & Collaboration
Cross-functionally with Sales; Cross-functionally with Technical teams
Communication Scope
Written communication; Verbal communication
Applying for this Customer Service Specialist (US Market) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about PERGOLUX?
Real rants from real employees. Read before you apply.